Upheads Support contracts - fixed price
A major challenge today is to stay up-to-date and have relevant skills in services that are constantly evolving and changing. With a fixed-price contract, you don't have to worry about internal training and retraining of consultants, but instead you get access to our combinedcompetence with experts in each field.
With Uphead's Fixed Price Support Agreement you get:
- Free user support on computer, phone and tablet (three devices per user)
- Free user support on business applications such as Office and Microsoft 365.
The Benefits of Fixed-Price Contracts from Upheads
-
Flexibility
Fixed-price contracts allow you to adjust costs according to the current conditions and the number of users - which can grow and shrink. You will also be able to handle any peaks without problems and will not be dependent on individuals or poor case management systems.
-
Structure and accessibility
With fixed price contracts, you don't have to build the actual case management structure and manage the operation of the systems., we take care of that. You don't have to worry about sickness or holidays, we are always ready to help you and your staff.
-
Objective view based on the same interest, reducing support
Much of it is about proactivity - working to ensure that problems never arise in the first place. A fpricing model creates incentives to ensure that as few errors as possible occur. If costs are ongoing, it is easy to just fix the problems temporarily - and therefore they tend to recur.
Additional service - On-site resource
In addition to fixed price contracts, we can also offer "Resource on site". This means that based on needs, our consultants can be on site, on a small or large scale, at your premises. The benefits of this are that you and your staff get a familiar face that provides security, you get help with delivery and installation of computers on site. We also facilitate the work of review and proactive work with hardware and networks and we are available for other manual tasks that require physical presence.
[Want to know more about Uphead's Support Agreement?]
Get in touch - we are happy to tell you more!
Tired of filling in forms?
You can also call 040-626 75 00, Monday-Friday 08-17, or send an e-mail to kontakt@upheads.se.
Read more from the Inspiration Portal
-
Geopolitical issues and cloud services—what does this mean for your IT environment?
As the global situation becomes more uncertain, issues such as data localization, cloud services, and digital sovereignty…
-
Why is everyone talking about the cloud?
National cloud, public cloud, sovereign cloud—what exactly is the difference between all these clouds…
-
Here's how to use Copilot throughout your entire workflow
It’s no longer just about getting help with specific tasks; it’s about Copilot being able to support…